Delivery Guidelines

We charge a contribution towards delivery costs, depending on your delivery address, and how quickly you want the goods. Please consult the tables below to view pricing and delivery times.

Delivery times

Delivery times are calculated in working days (Monday to Friday, excluding Bank holidays).

Cut-off times for Express Delivery orders
Express Delivery orders placed before the cut-off times shown below will usually be despatched on the date of order. Express Delivery orders placed after these cut-off times will be despatched the next working day.

Small and Standard Sized Items	Order by 4pm for same day despatch
Roof Boxes and Roof Tents	Order by 1pm for same day despatch

How we deliver

We aim to be as flexible as possible when delivering your order. Most orders are delivered using couriers. Goods can usually be left without a signature; you'll be asked for "Special Delivery Instructions" at the checkout. We always need the cardholder's address, but you can specify an alternative delivery address (e.g. work address).

Smaller orders are despatched using Royal Mail or DX2Home and may need to be signed for; if you are out you'll be left a card outlining options which may include arranging a re-delivery or collecting your parcel from a post office for Royal Mail deliveries.

Important information

Delivery is subject to stock availability.

99 point something percent of orders are delivered to plan but occasionally deliveries are affected by factors that are beyond our control - traffic jams, bad weather etc. - and there is therefore by definition no such thing as a "guaranteed" delivery, whether from us or from anyone else...